FEES AND POLICIES
TERMS AND CONDITIONS
CONSULTATION FEE
If you are unsure about a procedure you are considering for the area of your concern, we recommend scheduling an consultation appointment prior to scheduling procedure appointment. In general we recommend you schedule a consultation appointment.
Our consultation fee is $75 for each procedure. A non-refundable booking fee/retainer equivalent to the consultation fee is processed at the time you schedule your appointment. This non-refundable retainer is generally applied towards the cost of your procedure should you decide to use our services within (2) months of your consultation appointment.
A consultation appointment is not a guarantee of treatment service. Consultations allow our clinicians to educate and provide clients with our professional assessment regarding the area of concern and offer possible treatment options.
We are more than happy to provide a solution for your needs. We look forward to addressing any questions and concerns you have about permanent cosmetics!
CONTINUATION VISIT/TOUCHUP FEE
Permanent makeup is not a single visit procedure. Continuation visit/touchup visits are scheduled 6 to 8 weeks sequentially after the initial procedure and each following procedure. There is a $200 fee per procedure for continuation/touchup visits scheduled 6 to 8 weeks after each following procedure.
CANCELLATION/RESCHEDULING POLICY
A non-refundable booking fee/retainer staring at $200 is required to schedule an appointment. A valid credit card is required at the time of booking. This fee will be applied to your procedure cost unless your appointment is broken by:
1) Rescheduling with less than 72 hours notice. Please remember to call and leave us a message or text us a message 72 hours prior to your appointment. We look forward to serving you!
2) Arriving 15 minutes past your scheduled appointment.
3) Discovering you are not a candidate for service/s you scheduled on the day of your appointment. We highly recommend scheduling an in-person or virtual consultation appointment to discuss your concerns and expectations prior to scheduling a procedure appointment.
4) “No-Show”, not showing up or declining the procedure on the day of your appointment. Not notifying us of appointment changes 72 hours prior to your scheduled appointment combined with missing your appointment is considered a “no-show”. A broken appointment fee equivalent to 100% of your procedure costs applies to “no-show” appointments.
A new $200 booking fee is required to reschedule for broken appointments.
We follow the strictest sterile guidelines set forth by the CDC in setting up our permanent cosmetics procedures. Each permanent cosmetics procedure set up is specific to each client’s needs and involves time in technician planning, stocking of sterile supplies, and setting up specific to your procedure. Therefore, we require 72 hours notice to cancel or reschedule your appointment.
By scheduling your appointment, you agree to Anna Burns Permanent Cosmetics cancellation/rescheduling policy; and, you agree to authorize Anna Burns, Anna Burns Permanent Cosmetics to charge your credit card in the event you do not uphold our cancellation/rescheduling policy.
Card Processing Fee is an additional 4% of the total bill for all card processing. There is zero card processing fee for Zelle and CashApp payments.
REFUNDS
Booking fees/retainers, individual, promotional, sale services and services sold in packages purchased for yourself or for another individual are absolutely non-refundable. This applies to Permanent Makeup, Eyeliner Tattoo, Microblading, Ombre Brow, Eyebrow Tattoo, Lip Tattoo, SMP, Scalp Micropigmentation, Scar Camouflage, 3D Areola Tattoo, Scar Revision, Restoration, Tattoo Removal and Skin Rejuvenation, etc. Treatments purchased.
We will be happy to hold the service amount or transfer the service dollar amount to a different service for use for up to 3 months from the date of purchase for your convenience. There are NO REFUNDS on booking fees/retainers or any services we have already executed. Thank you.